Terms & Conditions

Binding Agreement

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS website. EACH TIME YOU USE THIS website, YOU AGREE TO THESE TERMS, AND THEY CONSTITUTE A BINDING AGREEMENT BETWEEN YOU AND LOLA™ & Co. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS website.

Product and Services

Products, Descriptions and Specifications. LOLA™ & Co. attempts to be as accurate as possible when describing products and services on the website. However, LOLA™ & Co. does not warrant that product or service descriptions or specifications are accurate, complete, reliable, current, or error-free. If a product or service we offer through the website does not match its description, your sole remedies are to stop using the website and to return the product in unused condition. All descriptions and specifications are subject to change at any time without notice.

Pricing. The list prices displayed for products and services on the website represent the full retail prices, excluding taxes and applicable fees, and are subject to change at any time without notice. Despite our best efforts, list and sale prices may be incorrect. We reserve the right to correct, at any time, any pricing errors. If a product or service’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Availability. Availability of a product or service may change without notice.

Accepting an Order. We may limit the acceptance of orders to particular jurisdictions and as permitted by applicable law. While we try to confirm orders by email, your receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. The shipment of the products shall be the sole evidence of our acceptance of your order. We reserve the right, without prior notice, to limit the order quantity of any product or service and to refuse service to you. We also may verify information before we accept or ship any order.

Order & Shipping

Once an order is submitted it begins processing as quickly as possible. Therefore, orders cannot be changed or cancelled once they are submitted. However, please keep in mind that orders may take up to 10 business days to process before they are shipped.

If you are not completely satisfied with your purchase, it may be exchanged for a website credit within 60 days of the date of purchase. No refunds will be allowed. The item must be unworn, in the original packaging with UPC label attached and accompanied by the original sales receipt. No returns will be accepted after 60 days or without the UPC label attached. Items purchased online must be returned to our factory and cannot be returned to a retail store.

Shipping and handling on all returned items is non-refundable. All sales are final after 60 days. LOLA™ & Co. ships all packages exclusively via UPS (United Parcel Service) only. UPS is unable to ship to a PO box.

Transactions and Payments

You Agree To LOLA™ & Co. for Purchases. You agree to pay for the purchases you agree to make through lolacompany.com. You agree that LOLA™ & Co. may charge your selected payment method, such as a credit card, either directly or through the services of a third-party payment processor. If non-payment occurs due to a failed credit card transaction and is not remedied within seven days after we send you notice of non-payment, then we may terminate the applicable purchase.

Pre-Authorization. When you provide a credit card number to pay for a purchase on the website, we, through our third-party payment processor, may seek pre-authorization of your credit card account prior to a purchase. This pre-authorization will verify the credit card is valid and/or has the necessary funds or credit available to cover your required payment. These pre-authorizations will reduce your available balance by the authorization amount until it is released or reconciled with the actual charge. Please contact your card issuer if you have additional questions regarding when an authorization amount will be removed from your statement.

Third-Party Payment Processors. LOLA™ & Co. currently uses third-party payment processors for electronic commerce. Our payment processors and the payment methods they accept may change without notice. Our third-party e-commerce payment processor accepts payments through methods detailed on the applicable payment screen, which may include various credit cards. By using such third-party payment processors, you agree to their terms and conditions of use. Such third parties may charge fees to process payments. We may pay certain fees at our sole discretion. LOLA™ & Co. disclaims all liability with regards to any fees or problems you have with third-party payment processors.

Availability of Certain Forms of Payment. LOLA™ & Co. makes no representations and warranties about the continued availability of any particular form of payment method.

Timing of Payment. Payment occurs within a reasonable time of the transaction or shortly thereafter.

Notice of Failed Payment. If any fee cannot be charged to your credit card for any reason, we may provide you, via phone or email, notice of such non-payment and a link for you to update your payment information. If such non-payment is not remedied within seven days after receiving such notice of non-payment, then we may terminate the applicable order.

Currency. All transactions through the Service in the U.S. are in U.S. dollars.

Trademarks

Unless otherwise noted, the trademarks, service marks, trade dress, trade names, and logos (collectively “Trademarks”) used and displayed on lolacompany.com are our registered and unregistered Trademarks and the Trademarks of our licensors and are protected under trademark and other laws. Nothing on this Service should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on the Service. Our Trademarks and those of our licensors may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

The trademarks or trade dress of LOLA™ & Co. and our affiliates may not be used without our written permission. Trademarks or trade dress include the LOLA™ & Co. name and logo, and other graphics, logos, page headers, button icons, scripts, and service names of LOLA™ & Co. products, services, and programs, and those of our affiliates.

The trademarks or trade dress of LOLA™ & Co. and our affiliates may not be used without our written permission. Trademarks or trade dress include the LOLA™ & Co. name and logo, and other graphics, logos, page headers, button icons, scripts, and service names of LOLA™ & Co. products, services, and programs, and those of our affiliates.

All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

The following elements of this web site are the property of LOLA™ & Co. and our suppliers and are protected by United States and international copyright laws: All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations — both individually and as they are compiled on the site.

You have permission to electronically copy and print hard copies of pages from this Website solely for personal, non-commercial purposes related to placing an order or shopping with lolacompany.com. Unless we give you written permission in advance, any other use of this web site, its content and its information, including linking or framing to this web site, are strictly prohibited. 

Unsolicited ideas submission policy

LOLA™ & Co. appreciates your positive energy and enthusiasm for our brand. However, our company policy does not allow us to accept or consider any unsolicited ideas, suggestions, proposals, comments or materials (“Submissions”). The purpose of this policy is to avoid any potential misunderstandings when LOLA™ & Co.’s products, services, advertising or branding might appear to be similar or identical to ideas submitted to LOLA™ & Co..

Terms of Idea Submissions

If, despite our policy, you still choose to submit your ideas to LOLA™ & Co., then regardless of what your letter or submission states, the following terms shall apply to your Submissions:

LOLA™ & Co. will consider the Submissions to be non-confidential and non-proprietary;

Your submissions and their contents will become the property of LOLA™ & Co., without the possibility of compensation to you;

LOLA™ & Co. shall have no obligations regarding the Submissions, including but not limited to, any obligation to review, return any materials or acknowledge receipt of any Submissions.

You waive any rights you may have regarding your Submissions being altered or manipulated in any way that may be objectionable to you.

LOLA™ & Co. may use, modify, redistribute, or disclose the Submissions, in whole or in part, for any purpose and in any way, without the possibility of any compensation to you or any third party.

You understand and agree that you will not obtain, as a result of your use of the Service, any right, title, or interest in or to such content delivered via the Service or in any intellectual property rights (including, without limitation, any copyrights, patents, trademarks, trade secrets, or other rights) in the content.

Feedback policy

LOLA™ & Co. is always pleased to receive feedback about any of its current products, services, advertising or branding. Please only provide specific feedback on current products, services, advertising or branding, and do not include ideas that our policy will not permit us to accept or consider.

Any feedback you provide is deemed to be non-confidential and non-proprietary. LOLA™ & Co. shall be free to use such information on an unrestricted basis, without any compensation to you or any third party.

Communications

You agree to receive email from us at the email address you provided to us for customer service related to the website. We may send you email communications when you have opted to receive them. We may also send you special offers based on your selected interests. You may opt not to receive such promotional emails from us at any time by clicking on the unsubscribe link in each email. Consent for the sending of such commercial electronic messages will be sought by LOLA™ & Co. located at the contact information set out below in these Terms.

By using the website or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the website. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the website or sending an email to you. You may have a legal right to receive this notice.

No SPAM. You agree that your use of the website shall not include sending unsolicited marketing messages or broadcasts (i.e., spam). We will utilize any means possible to block spammers and abusers from using the website. If you believe spam originated from the website, please email us immediately at customerservice@lolacompany.com.

International

When you use the website, you are responsible for compliance with applicable local laws.

Privacy

LOLA™ & Co. respects your privacy and the privacy of other visitors to the Service. To learn about our privacy practices and policies, please see our Privacy Policy, incorporated by reference into these Terms. Additionally, by using this website, you acknowledge and agree that Internet transmissions may never completely private or secure. You understand that even though LOLA™ & Co. takes precautions and utilizes SSL technology, any message or information you send to the Service may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Legal residents of Canada only: The personal information you provide in connection with the website may be transferred to the United States for processing, and therefore could be subject to U.S. law.

Children

LOLA™ & Co. is committed to the safety of our children. Persons under the age of majority in his or her jurisdiction of residence may not register as customers. No part of the Service is directed to persons under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS The website AT ANY TIME OR IN ANY MANNER.