Return & Exchanges

Order & Shipping

If you are not completely satisfied with your purchase, it may be exchanged for a website credit within 30 days of the date of purchase. No refunds will be allowed. The item must be unworn, in the original packaging and accompanied by the original sales or gift receipt. No returns will be accepted after 30 days. Items purchased online must be returned to address on the sales receipt and cannot be returned to a retail store.

 
Online Return / Exchange Instructions

Please send the unworn jewelry, with a copy of the gift and/or sales receipt to:

LOLA
106 S Main St.
Middleton, MA 01949

Please note on the sales receipt the item(s) you would like to exchange the unworn items for as well as your contact information so we can reach you regarding any payment information necessary.

The office will be closed for Memorial Day Sataurday through Monday. Orders & shipments will resume on Tuesday. Dismiss