A: LOLA & Company was founded by Lilith (Lil) Guerrera in 2015, but she has been creating jewelry designs since 2009.

A: Our silver jewelry is 925 sterling silver and our gold plated jewelry is 925 sterling silver plated in 24K yellow gold.

A: We are located north of Boston and we have three of our own brick and mortar stores - The Love Shack in Nantucket, The Love Shack in Newport, RI and LOLA & Company in Newburyport, MA.

A: Please see all of our cleaning tips at https://www.lolacompany.com/jewelry-care

A: Please see our return & exchange policy here at https://www.lolacompany.com/returns-exchanges

A: For a more detailed look at our silver chains & necklaces side by side please see here: https://www.lolacompany.com/lola-silver-chain-comparison or for our gold plated necklaces and chains please see here: https://www.lolacompany.com/lola-gold-chain-comparison

A: Our founder Lil, designs all of our pendants. LOLA & Company also frequently refers to a running list of suggestions by customers and retailers and many times, new designs are generated from those requests.

A: We are constantly seeking out the best artisans and manufacturers for our products. Currently, our chains/bracelets/tag pendants are all hand forged in the Ponte Vecchio region of Florence, Italy. Our pendants are manufactured by US and UK based companies with facilities in Thailand. LOLA & Company strives to keep our brand’s integrity as one of our most important goals. We choose the best and share the love with manufacturers all over the world.